Cookie Policy

1. Definition

Cookies are small text files placed on your device when you visit our website. They are widely used to make websites work efficiently and to provide information to website owners.

We may store cookies on your device where they are strictly necessary for the operation of the site. For all other types of cookies, we require your consent.

2. How We Use Cookies

Glow Homes Lettings and Sales uses cookies to:

  • Recognise you and remember your preferences

  • Improve website performance and user experience

  • Collect analytical data to help improve our services

  • Ensure secure access to certain areas of the website

We do not use cookies to identify individuals personally.

Without the data gathered through cookies, some parts of our website may not function properly.

3. “Session” and “Persistent” Cookies

Session Cookies

Session cookies allow us to track your actions during a single browsing session. These cookies are automatically deleted when you close your browser.

Persistent Cookies

Persistent cookies remain on your device after you close your browser. They help us:

  • Remember your preferences

  • Improve your experience

  • Maintain website security

  • Analyse usage trends

Cookies may be either:

  • First-party cookies (set by our website)

  • Third-party cookies (set by external providers)

Third-Party Cookies We Use

Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to analyse how visitors use our website.

Google Analytics cookies help us:

  • Count visitors

  • Understand how users navigate the site

  • Improve website performance

IP addresses are anonymised before processing. Neither Glow Homes Lettings and Sales nor Google associates your IP address with personally identifiable information.

Google Analytics data is typically retained for up to 14 months.

Cookies Set by Glow Homes Lettings and Sales

We may use the following first-party cookies:

  • Strictly necessary cookies – required for core website functionality such as secure access and form submissions.

  • Functionality cookies – remember user preferences (e.g., cookie consent settings).

  • Performance cookies – collect anonymous data about how visitors use the website.

Data collected through these cookies is retained only as long as necessary for their intended purpose.

4. Cookie Categories

All cookies used on our website fall into the following categories:

a) Strictly Necessary

Essential for website operation. Without these cookies, certain services cannot be provided.

b) Functionality

Allow the website to remember choices you make and provide enhanced features. These cookies do not track browsing activity across other websites.

c) Performance

Collect anonymous information about how visitors use the website to improve performance.

We do not use Behavioural Targeting or advertising cookies.

5. Managing Cookies

You can manage or disable cookies through your browser settings at any time.

Please note that disabling cookies may prevent certain features of the website from functioning correctly.

For more information about managing cookies, you can visit:
www.aboutcookies.org

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legal requirements or how we use cookies. Updates will be posted on this page with a revised “Last Updated” date.

If you believe a cookie has been set that is not listed above, please contact us at:
📧 saltcoats@glowhomeslettingandsales.com
📞 01294 537787